Refund policy
We want collectors to be happy with their CineBox purchase.
❌ Non-Returnable Items
-
Opened media
-
Limited editions with broken seal
-
Final sale items
📀 Damaged Items
If your item arrives damaged, email us within 48 hours with photos and order number.
We will arrange a replacement or refund.
💳 Refunds
Refunds are issued after we receive and inspect the item.
Shipping fees are non-refundable unless item was damaged.
